Goodbye Grandeur: Luxury Hotel Chain Files for Bankruptcy After Discovering What Guests Really Want
Boutique hotel operator Grandeur Stays filed for bankruptcy today, citing “unreasonable guest expectations” like functional ice machines and hot water. The company spent 73% of its budget on an unusable app while allocating just 4% to housekeeping, discovering too late that guests irrationally prefer working toilets in $400-per-night rooms.









