Vivian Thornewood - Hospitality FN

Ultra-Safe Iowa Resort Eliminates All Potential Hazards After Decades of Lawsuits

Guest Experience, Hotels, Restaurants / Leave a Comment

Des Moines hospitality chain unveils $200 million “World’s Most Accessible Resort” featuring no stairs, only gentle hills; oversized TV remotes; doorways wider than airplane hangars; and furniture resembling padded playground equipment. The ultra-defensive design eliminates all sharp edges and potential hazards, creating what guests describe as vacationing inside a liability attorney’s fever dream.

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Guest Becomes Accidental Hotel Mogul After Subletting Extended Stay Suite on Vacation Rental Platform

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A resourceful extended stay hotel guest turned entrepreneur by subletting his suite on a vacation rental platform to avoid cancellation fees. The secondary guest was thrilled with the unexpected amenities—daily housekeeping, front desk service, and complimentary breakfast—that typical vacation rentals don’t offer.

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St. Thomas Resorts Pilot Revolutionary Alarm Clock Program That Actually Wakes Guests Up

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St. Thomas luxury resorts shock the hospitality industry by introducing alarm clocks that actually work. The revolutionary “Operation Early Bird” pilot program has led to unprecedented on-time checkouts, overwhelmed breakfast staff, and industry-wide controversy over whether guests should be expected to wake up during their vacation stays.

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Facial Recognition, Emotional Detection, and the Loyalty Program That Judges Your Soul

Hotels, Loyalty / Leave a Comment

StayMore™ hotels launched SmileCheck™ facial recognition technology that judges guests’ emotions and adjusts loyalty rewards accordingly. The surveillance system scans 750 micro-expressions in three seconds, penalizing frowns and rewarding performative happiness. Guests now earn points for masking disgust at overpriced Wi-Fi and feigning joy during three-hour room delays.

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“All In On Tips”: Hotel Chain’s Bold New Pay Experiment Sparks Controversy

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Lustre Hotels & Resorts eliminated all employee wages, forcing staff from housekeepers to bartenders to survive solely on guest tips. The “Gratitude Economy Initiative” spans 34 luxury properties, despite employee fears and legal challenges. Workers now depend entirely on voluntary gratuities through a digital app while management calls it “liberating innovation.”

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