LOTEC 2025 in Indianapolis showcased hospitality’s strangest trends: hotels abandoning cloud computing for basement servers, collecting massive guest data but never using it, and slapping “AI” labels on basic Excel macros. Plus, guilt-tipping technology makes payment terminals weep when guests don’t tip housekeeping staff.
St. Thomas luxury resorts shock the hospitality industry by introducing alarm clocks that actually work. The revolutionary “Operation Early Bird” pilot program has led to unprecedented on-time checkouts, overwhelmed breakfast staff, and industry-wide controversy over whether guests should be expected to wake up during their vacation stays.
St. Thomas Resorts Pilot Revolutionary Alarm Clock Program That Actually Wakes Guests Up Read More »
Community Loft Hotels’ revolutionary switch from PBX to a digital party line promises to redefine hotel management, guest experience, and customer service. Expect a cacophony of conversations, innovative revenue management strategies, and possibly a new amenity fee for earplugs. Is this a boutique hotel trend or a complete disaster? Read on to find out!
Tech-savvy hotels’ sleek self-service kiosks are being mistaken for ATMs by confused guests who insert debit cards, enter PINs, and request cash withdrawals. Hotels report incidents of guests trying to withdraw money from check-in terminals, prompting desperate signage reading “This is NOT an ATM” to minimize the widespread confusion.
INDIANAPOLIS, IN — Hospitality FN is rumored to host our most exclusive reader event yet: the invitation-only “FN After Dark” soirée coinciding with an upcoming hotel tradeshow in a few months. This ultra-luxe evening experience, limited to just 100 confirmed guests, promises to be the hospitality industry’s most talked-about gathering of 2025. Our carefully curated
Hospitality FN hosts ultra-luxurious “FN After Dark” for select readers Read More »
Urban Pod Network launches “Vertical Rest System” enabling hostel guests to sleep standing upright against wall panels, tripling occupancy rates. “Traditional horizontal sleeping is an inefficient use of valuable real estate,” explains their Chief Space Optimization Officer. Rates start at $39 per night with mandatory balance assessments required.
Hostel Pioneers “Vertical Sleeping” Concept to Maximize Capacity Read More »
SILICON VALLEY, CA — Leading luxury hospitality group Zenith Resorts has unveiled its controversial “StyleSense AI” virtual concierge, the hospitality industry’s first artificial intelligence system specifically programmed to evaluate and comment on guests’ fashion choices. The cutting-edge hotel technology, developed in partnership with a prominent Silicon Valley tech firm known for facial recognition software, scans
New Hotel AI Concierge Programmed to Judge Guests’ Outfit Choices Read More »
Luxury hotel group Majestic Retreats has unveiled its “Self-Service Five-Star Experience,” where guests paying $899 per night make their own beds and clean their bathrooms. “We’re not cutting corners, we’re empowering guests,” explained CEO Wellington. “What’s more authentic than scrubbing your own toilet?”
Luxury Hotel Chain Introduces “Self-Service Five-Star Experience” After Staff Shortage Read More »
Urban Oasis Collection eliminates complimentary breakfast buffets for an “experiential morning culinary adventure” where guests use mobile app-based maps to find food hidden throughout hotels. “Nothing creates a lasting memory quite like hunting for coffee while severely under-caffeinated,” explains their Director of Guest Engagement.
Boutique Hotel Chain Replaces Complimentary Breakfast with ‘Breakfast Scavenger Hunt Read More »
We don't like sending emails, so follow us on Instagram to get notified when there's new content available.
