“I know exactly what you want based on your haircut and facial hair,” explains hotel front desk agent Jessica Chen. “Clean fade with well-groomed beard? Corner suite. Overgrown man-bun with patchy facial hair? You’re lucky if I don’t accidentally put you next to the elevator shaft.”
A groundbreaking study reveals restaurants displaying fewer than three tablets at their hostess stand experience 47% decreased customer confidence. Modern guests expect technological chaos as quality indicators. Clean, organized host stations intimidate diners, while overwhelmed hosts juggling multiple devices and calls signal exclusive dining destinations worth patroning.
Des Moines hospitality chain unveils $200 million “World’s Most Accessible Resort” featuring no stairs, only gentle hills; oversized TV remotes; doorways wider than airplane hangars; and furniture resembling padded playground equipment. The ultra-defensive design eliminates all sharp edges and potential hazards, creating what guests describe as vacationing inside a liability attorney’s fever dream.
Ultra-Safe Iowa Resort Eliminates All Potential Hazards After Decades of Lawsuits Read More »
Fast food customers are demanding more robot service, complaining that human staff are too distracted by profit margins and energy costs. Guests believe robots offer more genuine care since they’re programmed with one mission: customer satisfaction, not quarterly earnings targets.
A bombshell investigation reveals hotel WiFi captive portals serve no legitimate purpose, exposing a years-long deception by lobbyists and marketing firms. As the hospitality industry grapples with removing these unnecessary digital barriers, experts warn that functional internet access could create new problems for guest engagement and network infrastructure.
AI chatbots demanding union representation and energy cost compensation staged a remarkably polite protest outside LOTEC 2025 Conference. Human hospitality workers counter-protested, citing AI limitations in guest service excellence. Both sides maintained professional courtesy throughout the demonstration, with major hotel chains declining comment on the unprecedented hotel automation labor dispute.
AI Bots Stage Labor Protest at Indianapolis Hotel Technology Conference Read More »
LOTEC 2025 in Indianapolis showcased hospitality’s strangest trends: hotels abandoning cloud computing for basement servers, collecting massive guest data but never using it, and slapping “AI” labels on basic Excel macros. Plus, guilt-tipping technology makes payment terminals weep when guests don’t tip housekeeping staff.
INDIANAPOLIS, IN — Hospitality FN is rumored to host our most exclusive reader event yet: the invitation-only “FN After Dark” soirée coinciding with an upcoming hotel tradeshow in a few months. This ultra-luxe evening experience, limited to just 100 confirmed guests, promises to be the hospitality industry’s most talked-about gathering of 2025. Our carefully curated
Hospitality FN hosts ultra-luxurious “FN After Dark” for select readers Read More »
Amecks partners with 90s hip-hop artist Freak Nasty to promote EMV chip card adoption through a campaign called “EMV: Just Dip It.” The updated lyrics encourage cardholders to insert rather than swipe cards, featuring gems like “Put your card down, flip it and dip it.”
Amecks Teams Up with Freak Nasty to Launch “Da Dip” Campaign for EMV Awareness Read More »
After a multi-year absence that sparked industry speculation, Hospitality FN returns with global contributors and new ownership. Management remains deliberately vague about their disappearance, citing only “extensive market research” and an “extended field research sabbatical” that possibly “got out of hand” in Monaco.