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Hotel Technology Conference 2025: Indianapolis Report Reveals Industry’s Bold Leap Backward

Guest Experience, Hotels, Restaurants, Travel Tips / Leave a Comment

LOTEC 2025 in Indianapolis showcased hospitality’s strangest trends: hotels abandoning cloud computing for basement servers, collecting massive guest data but never using it, and slapping “AI” labels on basic Excel macros. Plus, guilt-tipping technology makes payment terminals weep when guests don’t tip housekeeping staff.

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